No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Lane Bryant via phone. Our aim is to assist you in efficiently locating the phone number of Lane Bryant and address any concerns or inquiries you may have about your Lane Bryant purchases. We understand that waiting on hold for extended periods to inquire about your order on Lane Bryant can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Lane Bryant representative once you've reached them. By following our step-by-step guide for contacting Lane Bryant customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Lane Bryant representative assist you more effectively. We also provide guidance on how to ask the Lane Bryant representative for assistance, as well as how to follow any instructions provided by the Lane Bryant representative.

With this information, you can reach out to the Lane Bryant customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Lane Bryant purchases.

Lane Bryant Phone Number

Toll-Free Number:

866-886-4720

Current wait: 5 mins (4m avg)

Hours: Mon-Sat 8am-10pm EST

Best time to call: 10:45am

Want to contact Lane Bryant customer service faster? Don't wait on hold! Chat with the Lane Bryant team directly via live chat.

Customer Service Phone Number:

  • (800) 888-4163

    Lane Bryant Card Services

  • (954) 970-2205

    Outside U.S

  • (800) 695-1788

    TDD/TTY Lane Bryant Card Services

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Help me with my issue

Contact Lane Bryant via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: Hi,*I’m wide in the hips & small in the bust.*I need a new bathing suit & pre-formed bras are always way too big.*What type bra type should I get?

What happened: I received * pair of sandals in a size ***** Wide, but want to exchange them to an ** Wide. I filled out the exchange form but do not see a mailing label. I want to return them for an exchange.

What happened: I contacted customer service about excessive delivery fees only to be expected to pay $*.** to get a response. YOU MUST BE KIDDING. Such horrible PR.

What happened: The problem: I tried to apply discount code it did process

What happened: Speak to someone to speak to and who would actually be "Be Human" towards me. ... I would like you to please accept this return and cancel my bill. I cannot afford to pay for clothing that I cannot wear. I was only four days late.My bill is close to $*** dollars and I cannot afford to pay for that and the replacements they sent me in a smaller sizeI expect you to accept this return even though it was * days overdue and credit me. I was in the hospital with a cardio problemThat sounds like a sarcastic question as I have been repeating myself over and over, but Ill answer it anyway. I have been shopping at the cheektowaga store for **-** years until the shut down. Now I'm trying to order from CATHERINES but am not having much luck. I expect you to accept this return even though it was * days overdue and credit me. I was in the hospital with a cardio problemMade several phone calls to no avail.

What happened: Back in January I placed quite a large order from you. You must have changed your sizing system as the size *X which I have always worn and which fit well when I purchased from your store in Cheektowaga, NY. The size *X you sent to me was too large for me so I followed instructions to return them. So asked you to send me the same order in size *X. I don't know if *X fits as I've been too ill to try them on. I was taken to the hospital for surgery and just came out this morning and sent the package of *X clothing back. Its only * days past the due date for returns. Under the circumstances I would hope that you would make an exception as I cannot afford to pay for both orders,in which case I would have to send the package with the size *Xs. However if you cannot accommodate me then return the clothes to me and I will donate them to charity. I'm hoping and praying that you will make this a special case. Thank you.

What happened: I returned an item at a local drop off location (*-**-**). I opted to get a Catherine's credit and was given paper work with a QR code on it and an "Express code". I just found the paper, that had been misplaced, and tried to use it for an order that I placed tonight. I was asked for pin number ... I do not have a pin number!*I called your customer service number (* ***-***-****) and was told that I had to call a different number * *** ***-****. This number is apparently for credit card issues ... I do not have a cc number to give and WILL NOT give my SS* as requested. I did get past that BUT then got a message that the number is only available *-* EST. It is currently minutes after that so I was disconnected.*The item that I wanted to purchase is ONLY on sale today so I went ahead and made the purchase ... without this credit! I am just a bit frustrated!!!!!!!!!!!! You owe me $**.** * I would like to use that next time. How do I do that?

QA

How to contact Lane Bryant by phone?

To contact the Lane Bryant customer service by phone, you can follow these steps:

  • Look up the phone number of the Lane Bryant customer service. The phone number is listed on lanebryant.com. Or check out the Lane Bryant phone number page on WorthEPenny.

  • Dial the Lane Bryant phone number 866-886-4720.

    Hours: Mon-Sat 8am-10pm EST

    Best time to call: 10:45am

  • Wait for an answer: Once the call is connected, wait for a Lane Bryant representative to answer on the other end.

    Average wait time: 4m

  • Identify yourself and state your reason for calling the Lane Bryant representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Lane Bryant to help them assist you.

  • Ask for assistance: Ask the Lane Bryant representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Lane Bryant needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Lane Bryant representative: After you have received the assistance you need, thank the Lane Bryant representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Lane Bryant, you can follow these steps:

  • Dial the Lane Bryant customer service phone number 866-886-4720, which can be found on the Lane Bryant website or in your order confirmation email form Lane Bryant. Or check out the Lane Bryant phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Lane Bryant. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Lane Bryant representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Lane Bryant representative.

  • If the system still doesn’t connect you to a Lane Bryant representative, stay on the line without pressing any keys. Lane Bryant will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Lane Bryant.

  • Once you reach a live person, explain your issue and provide any relevant information about your Lane Bryant order. The Lane Bryant representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Lane Bryant website. This may allow you to connect with a Lane Bryant representative more quickly and efficiently than calling.

QA

Any tips for calling Lane Bryant customer service?

When calling Lane Bryant customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Lane Bryant account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Lane Bryant representative without any disruptions or background noise.

  • Be polite and respectful to the Lane Bryant representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Lane Bryant.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Lane Bryant representative address your concern.

  • If the initial Lane Bryant representative is unable to resolve your issue, politely ask to speak with a supervisor from Lane Bryant or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Lane Bryant representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Lane Bryant after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Lane Bryant customer service.

QA

What can I do If I am unhappy with my call to Lane Bryant?

If you are unhappy with your call to Lane Bryant customer service, there are several options you can try:

  • Call again: Try calling Lane Bryant customer service again and speak to a different Lane Bryant representative. Sometimes a different Lane Bryant representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Lane Bryant representative, you can ask to speak with a supervisor from Lane Bryant or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Lane Bryant may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Lane Bryant customer service through other channels, such as email or chat. You can also explore the Lane Bryant Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Lane Bryant service, you may want to consider other options such as returning the product you bought on Lane Bryant or filing a complaint with a consumer protection agency.

QA

How do I contact Lane Bryant via live chat?

To the Lane Bryant customer support via live chat, you can follow these steps:

  • Go to the Lane Bryant website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Lane Bryant customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with a Lane Bryant representative.

  • Provide any necessary information about your issue or question, and wait for the Lane Bryant representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Lane Bryant live chat option, you may need to contact the Lane Bryant customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Lane Bryant via social media?

You can contact Lane Bryant via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Lane Bryant via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Lane Bryant official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Lane Bryant, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Lane Bryant. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Lane Bryant social media team.

Please note that the social media accounts of Lane Bryant are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Lane Bryant for certain issues. For urgent or complex issues, it's recommended to contact Lane Bryant customer service via phone or chat for more personalized assistance.

QA

Does Lane Bryant have an email? How to contact Lane Bryant customer service by email?

Yes, to contact the Lane Bryant customer support by email, follow these steps:

  • Go to lanebryant.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Lane Bryant and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Lane Bryant order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Lane Bryant order number or username.

  • Once you have completed the email, click send. You should receive a response from the Lane Bryant customer support team within a few business days.

QA

What is WorthEPenny's relationship to Lane Bryant?

To put it simply, WorthEPenny is an independent third-party website that is not related to Lane Bryant. WorthEPenny provides free tools and resources to assist customers in reaching Lane Bryant customer service more efficiently, such as the Lane Bryant phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Lane Bryant, as well as forums where Lane Bryant customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Lane Bryant, it is not associated with or endorsed by Lane Bryant.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Lane Bryant official app or the Lane Bryant company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Lane Bryant trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Lane Bryant. All references by WorthEPenny to third-party trademarks like Lane Bryant are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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